Contact us
Office Hours:
Our office hours are from Monday to Friday: 8am - 4pm (EST). with limited after hour coverage.
It is our goal to reply to all enquiries within 24 hours. Excluding busy periods, weekends and public holidays.
This contact form is only to be submitted for.
1- Purge/delete accounts
2- General site questions that are not support issues.
1- Purge/delete accounts
2- General site questions that are not support issues.
Any other issues you need to create a help desk ticket
blackkinkmatters Help Desk Ticketing
If you're contacting us about site operational / functionality issues you are having please create a help desk ticket, we need to track all support issues, use this link. you must submit a ticket for all support issues.
blackkinkmatters Help Desk Ticketing
blackkinkmatters Help Desk Ticketing
If you're contacting us about totally deleting/purging your account from the site, make sure you submit a delete request immediately before sending this email, this must be done BEFORE we can delete/purge your account: if your account is active we cannot delete/purge your account so make sure you do this or your profile WILL NOT BE DELETED., if you have any questions view the site knowledge base Knowledge Base
To Submit a delete request for your account use this link Delete Request
To Submit a delete request for your account use this link Delete Request
If you're contacting us about any other questions about the blackkinkmatters site, or site functionality, take a look in the site knowledge base first before contacting support, many of your questions can be answered there. Knowledge Base
If you're contacting us for any other reason please read the FAQ's first by clicking here
If you do not find a solution please submit a helpdesk suppot ticket
blackkinkmatters Help Desk Ticketing
If lost your password, you can reset it by clicking here